Universally Designed Mobility Devices on Transportation Vehicles

Federal Transit Administration Guidance

The Department of Transportation has issued guidance on the use of a Segway by disabled passengers updated on March 16, 2017. Under the department's ADA rule (49 CFR Part 37, §37.3). Note: This guidance applies to transit authorities (including Intercity Rail, Ferry Service, Public buses, and Amtrak).

This guidance specifically lists Segway use by those with a disability, but this guidance doesn't list the use of Other Power Driven Mobility Devices by those with a disability.

The use of a Segway by a individual with a disability under this rule is protected, and is different from the rules that the transportation providers may set for the use by non disabled users.

This guidance states that: "When a device is being used as a mobility device by a person with a mobility-related disability, then the transportation provider must permit the person and his or her device onto the vehicle".

Under this provision a individual with a disability who uses a Segway as a mobility device must be permitted to use the vehicle's lift to gain access to the vehicle with the same rights as a conventional wheelchair.

A transportation provider seeking to excluse a mobility device on direct threat grounds should first consult with the DOT operating administration for guidance.

Related Links

Federal Transit Administration ADA Circular 

This circular provides guidance to recipients and subrecipients of Federal Transit Administration (FTA) financial assistance necessary to carry out provisions of the Americans with Disabilities Act (ADA) of 1990, Section 504 of the Rehabilitation Act of 1973, as amended, and the U.S. Department of Transportation’s implementing regulations at 49 CFR Parts 27, 37, 38, and 39.

Amtrak Accessible Travel Services

Note: To transport a Segway or ALLY chair on Amtrak you must book your ticket over the phone with an agent. Their website does not have the ability to properly code these devices online.

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