Federal Railroad Administration
The Federal Railroad Administration is regulated by the U.S. Department of Transportation.
The FRA office of Civil Rights is responsible for civil rights compliance and monitoring to ensure non-discrimination of intercity rail services
Amtrak travel is regulated by the Federal Railroad Administration and all complaints should be forwarded first to the rail carrier, and then to the FRA office of Civil Rights..
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Use of Segways on Transportation Vehicles
Note: To book travel with Amtrak you must call an Amtrak agent. Their website does not allow you to include a segway or ALLY Chair in your record.